English for Business - A1

This course develops basic skills through the use of professional situations and scenarios. You will be able to introduce yourself and talk about your experience and education, make telephone calls and write emails, plan and participate in a meeting.

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English for Client and Business Relationships

Greet someone and exchange basic information.
Exchange information about events.
Write basic emails.
Engage in brief conversations on familiar topics with a sympathetic listener.

Lesson 1

• Unit 1. Welcoming a Visitor (1 hour)
  Personal introductions
  Offering someone help
  Exchanging information about time and place
• Vocabulary: Meetings
  Discuss present time and states
• Grammar: Questions without interrogative words
  Negatives
  Present continuous
  Simple present
• Forms of Address

Lesson 2

• Unit 2. Talk about Family (10 minutes)
• Unit 3. Visitor Information (30 minutes)
  Be able to ask a visitor to wait, offer a drink and provide directions about where to go.
  
• Vocabulary: parts of a company building
  Beveages
• Grammar: Affirmative imperative
  Prepositions of place
  Expressing wishes

Lesson 3

• Unit 4. Phone introductions (1 hour)
  Exchange professional information on the telephone.
• Vocabulary: Professional titles
• Grammar: The alphabet
• Phonetics: "s" in "please" and "sixteen"
  "ee" in "eighteen"

Lesson 4

• Unit 5. Customer Service Questions (30 minutes)
  Understand a request for information.
• Vocabulary: means of communication
• Grammar: Questions without interrogative words
• Phonics: Intonation and stress
• Unit 6. Virtual conversation (10 minutes)
  Answer personal questions (age, marital status, etc.)

Lesson 5

• Unit 7. The conference (1 hour)
  Be able to ask for details about an event
  Telephone and ask to speak to someone, give a reason for call
• Grammar: Review earlier topics
  Future tense with "will" or "to be going to"
• Phonetics: "e" in "seven"
  "a" in "about"
• Language and Culture: Telephone calls

Lesson 6

• Unit 8. The rescheduling (1 hour)
  Be able to cancel or to reschedule a meeting.
• Vocabulary. Polite expressions.
  More ways to discuss dates, times and availability
• Grammar. "need to"
  "must" and "have to"
  Modals
• Phonetics: "u" in "but"
  "m" in Monday

Lesson 7

• Unit 9. Emails (30 minutes)
  Communicate a basic message through email
  Understand and fill out forms
• Vocabulary. Email terms (subject, attachment, etc.)
• Unit 10. The bill (30 minutes)
  Understand a basic bill
• Vocabulary. Prices and payments

Continue with the next set of units, "Presentations and Meetings."
These units will take about 7 hours.

Lesson 8

This lesson beings with the TMM program "Presentations and Meetings".

When you complete this program you will be able to have simple conversations about topics familiar to you, such as your work and what you do there. You will be able to write a basic memo and email. You will be able to have a short conversation on a familiar topic with a sympathetic partner.

Lesson 9

• Unit 1. Job Presentation (1 hour 15 minutes)
  Introduce yourself professionally.
  Describe your work and daily activities.
• Vocabulary. Professions, ranks, management.
• Grammar. Contractions with "to be"
  Compound nouns - construction and usage
  Describe time and possession.
• Phonetics. "i" in "fifty," "b" in "October," "ck" in "black"

Lesson 10

• Unit 2. Work Review. (1 hour)
  Talk with supervisor about work.
  Describe things in a positive and appreciative manner.
• Vocabulary. "Everybody" and "nobody."
• Grammar. Review compound nouns, present continuous
• Phonetics: "g" in "good"

Lesson 11

• Unit 3. The Presentation Opening (40 minutes)
  Introduce your presentation.
  Greet an audience, thank them.
• Vocabulary. Greetings, introductions, professions.
  Public speaking forms.
• Grammar: infinitive clauses
  Review "to be," "will" and "to be going to"
• Unit 4. The Memo (45 minutes)
• Write a memorandum.
• Vocabulary and Grammar. Dates

Lesson 12

• Unit 5. A Project Meeting (1 hour)
  Discuss a project - broad terms.
  Talk about the steps in a project.
  Ask for confirmation or assistance.
• Vocabulary. Terms for talking about past and future
  Contracts and project management
  Express opinions about situations
• Grammar. Confirmation
  Adjective plus infinitive
  Regular comparatives
• Phonetics. "ll" in "yellow"
  "i" in "fifty"
  "h" in "hello"

Lesson 13

• Unit 6. Virtual conversation. Food preferences. (10 minutes)
  Unit 7. The schedule. (1 hour)
  Organize a process - identify stages of the process and the people involved.
• Vocabulary. Talk about dates, times, schedules.
• Grammar. Review and expand knowledge of
  prepositions of time
  possessive
  compound nouns
  "must" and "have to"
  "need to"
  dates

Lesson 14

• Unit 8. Deadlines (40 minutes)
  Identify dates and deadlines.
• Vocabulary. Future tense, progression of events.
• Grammar. More on dates, ordinal numbers, prepositions of time
• Unit 9. Virtual Conversation. Make an appointment (10 minutes)
  Make an appointment.

Lesson 14 completes the sequence "Presentations and Meetings." In the last lessons of this course, you will move to the units of the sequence entitled "Organization." In this sequence, you will practicing making and taking reservations and dealing with simple documents like forms.

Lesson 15

"Organization"

• Unit 1. Reservation Call (1 hour)
  Take a reservation, ask for details, understand what someone needs and offer help.
• Vocabulary. "kind of" followed by a noun
• Grammar: Interrogative words
  Review and extend use of "will" and "to be going to" to express future events.
• Phonetics. Vowels "a" in "March," "ee" in "eighteen," and "i" in "fifty"

Lesson 16

• Unit 2. Virtual conversation. (10 minutes)
  Reserve a table in a restaurant.
• Unit 3. Vacation request. (22 minutes)
  Understand a vacation request form. Understand instructions.
• Vocabulary. Extend vocabulary to describe professional relationships and hierarchies, professional documents and business terms for vacation arrangements.

Lesson 17

• Unit 4. Tickets to Boston. (1 hour)
  Reserve a plane ticket.
  Express a wish, talk about time and space.
• Vocabulary. Travel terms, business trips.
• Grammar. "would like" to express wishes
  Dates and times
  Prepositions of place
• Phonetics. "t" in "fifteen"
  "p" in "pen"

Lesson 18

• Unit 5. Hotel Reservation. (1 hour 30 minutes)
  Reserve a hotel room.
  Request information and provide details
• Vocabulary. Business trips.
• Grammar. "how long," "how much," "how many"
• Phonetics. "d" in "day," "u" in "June"

The 18 lessons here include around 18 hours of activities. To reach your goal of 36 hours of work with TMM, use additional resources or practice the difficult parts of the lessons again.

Select a topic of interest from the available videos. Also select appropriate units from the lessons for various professions.

Each Tell Me More lesson includes extra units on Grammar and Vocabulary as well as Workshops. Use a variety of these resources to reach the goal of 36 hours of practice with TMM.