Choose some of these units to learn important words and expressions related to each professional area. You will be able to understand and exchange information in the field and deal with important documents.
For the Professions
Accounting and Finance
(90 minutes)
1. Balance Sheet
Management and accounting
Professional documents
2. Consolidated Income Statement
Management and accounting
3. Credit terms
Banking
Human Resources
(2 hours 45 minutes)
1. Personnel Requisition Form
Human resources
2. Job Candidate Evaluation
Assessing and evaluating, recruitment and describing personal characteristics
3. Job Offer Letter
Renumeration, human resources, professional documents
4. Notice of dismissal
Career stages, human resources, discipline
5. Employee handbook
Social security and insurance
6. Fair Labor Standards Act
Labor law, renumeration, stock market
Administrative and Secretarial
(1 hour 30 minutes)
1. Letter Template
Standard openings and closings for written correspondence
2. Travel itinerary
Business trips and travel terms
3. Minutes
Meetings, professional interaction and documents
1. Internal Memo
Marketing and communication
2. Cold Call Script
Canvassing
3. Sales Results Presentation
Sales and Management
4. Case Study
Marketing and communication
5. Marketing Strategy
Marketing and communication, corporate strategy
After-Sales and Customer Service
(1 hour 25 minutes)
1. Customer Survey Assessment
After-sales, maintenance and warrantees
Surveys and questionnaires
2. Letter of complaint
Buying and selling, delivery, after-sales
3. Warranty and Return Policy
After-sales, maintenance and warrantees
IT (Information Technology)
(1 hour 20 minutes)
1. Installation guide
IT, computer components, IT environment
2. Server description
Computer components, IT environment and system
3. Thread Safety Issues
IT development and programming
1. Attorney's letter
Law and justice, legal procedures, court institutions
2. Corporate Bylaws
Corporate Law, hierarchy, stock market
3. General Contract for Services
Law and justice, corporate law
4. Patent law
Corporate law
Automotive
(1 hour 25 minutes)
1. Vehicle Inspection
Technical and vehicle descriptions
2. Vehicle Registration
Technical aspects, transportation, administrative procedures
3. Recall Notice
Technical aspects, automotive vocabulary
Banking and insurance
(1 hour 21 minutes)
1. Certificate of insurance
Social Security, insurance, accidents
2. Promissory note
Finance and corporate law
3. Travel insurance
Insurance, accidents, banking, forms
Pharmaceutical
(2 hours 15 minutes)
1. Pharmaceutical Case Study
Treatment, care and medical procedures, health and disease
2. Patient Package Insert
Treatment, care, procedures, medication, health and disease
3. Clinical trial
Medicine, scientific research
4. Fact sheet
Health problems, disease, treatment and care
5. Press release
Health problems and diseases, treatment and care, research
The Hospitality Industry - Dining and Catering Services
(5 hours)
1. Cafeteria
Hotel and restaurant trade, meals, descriptions of quantity
2. Banquet
Hotel and restaurant trade
Meals
The Hospitality Industry -- Guest Services
(8 hours 20 minutes)
1. General vocabulary.
Communication, household fixtures and maintenance, travel and tourism, coping with problems and disagreements
2. Public Areas
Public spaces, parts of a building, decorative items, housing, rooms
3. Service Culture
Tourist activities, jobs in tourism, hotel and restaurant trade, behavior, instructions, descriptions of quality