English - Professional Situations

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Intermediate English 2 for Business - B2

Welcome to your English course! These lessons will develop your skills in speaking and listening, reading and writing the English language. You will learn vocabulary and expressions that will allow you to communicate effectively in professional situations. You will polish your grammar to improve your fluency. Finally, you will improve your pronunciation dramatically with the speech-recognition software in Tell Me More. May you enjoy and profit from your work with this course!

Begin your lessons in Tell Me More, English, Professional Situations, Advanced - B2.

Part I. Presentations and Meetings

This part of your course will enable you to present information, explain results, and inform someone of your intentions. You will be able to read and produce professional documents such as minutes for a meeting. You will be able to participate with greater ease in complex conversations on topics that are familiar to you. Part I includes five and one-half hours of learning activities.

Unit 1. Company Strategy.

Consult with managers in order to discuss needs and intentions.
Vocabulary. Corporate strategy and management.
Grammar. Subjunctive, present and past tense.
1:41

Unit 2. Executive Committee Meeting

Understand the minutes of a meeting.
Vocabulary. Professional documents.
0:28

Unit 3. Virtual Conversation

Organize a meeting.
0:20

Unit 4. A Project Update

Vocabulary. Project management, value judgements, describing results.
Grammar. Comparing equals, adverbs of degree.
0:38

Unit 5. The Year in Review

Identify and summarize the main ideas in a text.
Vocabulary. Reports and summaries.
0:36

Unit 6. Policies

Present and explain a set of rules and policies.
Vocabulary. Laws and regulations, progression of events.
Grammar. Talk about possibility and obligation, use and formation of the present perfect tense.
0:45

Unit 7. Site Visit

Give a formal tour.
Vocabulary. Talk about company premises, structure and strategy.
Grammar. Use of verb forms present perfect continuous, present perfect, present subjunctive, past perfect and preterite continuous.
0:40

Unit 8. Virtual Conversation

Interview for a Job
0:20

Part II. Interpersonal Skills and Negotiation III

With this course, you will be able to negotiate prices, schedules, deadlines and carry out tasks such as welcoming clients and interacting in both professional and informal situations. You will be able to write clear and detailed professional reports and documents, and easily carry on a conversation about complex topics that are familiar to you, even if your conversational partner has an accent.

Part II includes over fifteen hours of learning activities.

Unit 1. The Trade Show.

Welcoming someone and providing information.
Make polite offers
Talk about prices and availability.
1:31

Unit 2. Virtual Conversation

Rent a Car
0:20

Unit 3. Questions about Berlin

Talk in detail about your personal plans.
Discuss feelings, probabilities, sequences of events, plans and advice.
Grammar. The future perfect, adverbs of degree.
3:15

Unit 4. A Virtual Conversation

Handle Travel Trouble
0:20

Unit 5. History of a Business

Talk about your company in an informal setting.
Vocabulary. Talk about increase, concession and opposition.
Grammar. Use compound adjectives.
2:55

Unit 6. Hotel Brochure

Write a brochure for a business.
Give information.
Describe something in positive terms.
0:31

Unit 7. The Order

Negotiate a price with a cooperative business associate.
Negotiate, understand needs, offer praise, make offers.
Grammar. Comparatives and use of the pronoun "one."
1:11

Unit 8. Delivery Time

Negotiate the deadline for work with a cooperative business associate.
Talk about dates and duration.
Grammar. Modal verbs, using "when" and "while" with present tense, the present conditional.
1:22

Unit 9. The Resignation

Write a letter announcing and justifying your decision to resign.
Vocabulary. Human resources terminology.
0:32

Unit 10. Business Negotiations

Negotiate a price with a cooperative supplier.
Vocabulary. Talk about prices, delivery and payments.
Grammar. Sequence of tenses with "if."
0:55

Unit 11. An Overdue Payment

Remind someone who has forgotten an overdue payment.
Vocabulary. Expressing obligation with "to have."
Grammar. Adverbs of degree.
1:17

Unit 12. At the Restaurant

Discuss business during the course of a meal or informal gathering.
Talk about yourself, clarify an unclear point, assure someone of something.
Vocabulary. Stages of a meal.
1:23

Part III. Client and Business Partner Relations III.

In this third and final segment of your course, you will learn how to deal with uncooperative visitors or problematic situations. You will be able to communicate clearly by telephone, in person and in writing when you need to apologize, explain, insist or clarify information. You will be able to converse with relative ease on complex topics with which you are familiar, even if your conversational parter has an accent.

Part III contains over nine hours of language learning activities.

Unit 1. A Difficult Visitor

Welcome an uncooperative person and asking him or her to wait.
Identify problems, reassure someone who is upset, express empathy and offer choices.
Vocabulary. Using the emphatic "do."
1:46

Unit 2. A Busy Thursday Morning

Learn how to handle a problematic request.
Talk about habits and tendencies, probability and potential
Make a noncommittal reply.
Grammar. Diplomatic constructions and expressions of emphasis.
1:17

Unit 3. A Meeting to Reschedule

Continue learning how to handle problematic requests.
Express degrees of certainty, generalize.
Stall for time.
Refuse diplomatically, offer a solution.
Vocabulary. Noncommittal replies.
0:36

Unit 3. Virtual Conversation

Change a Plane Ticket
0:20

Unit 5. An Order Problem

Handle a complaint from someone who is dissatisfied.
Apologize, express empathy or certainty, justify results and make predictions.
Vocabulary. "I am told …"
Grammar. Present conditional with "should," present perfect continuous, talking about probability with "should" and "ought to."
1:35

Unit 6. The Complaint

Getting to the point of a long and detailed letter of complaint.
0:24

Unit 7. A Defective Product

Respond to a complaint.
Vocabulary. Confirm understanding.
Grammar. "To let," phrasal verbs.
1:16

Unit 8. Virtual Conversation

Get Technical Help.
0:20

Unit 9. The Response

Respond to a complaint.
Apologize, justify or praise someone or something.
Vocabulary. Complaints.
0:31

Unit 10. Service Problems

Make a complaint using arguments to support your point of view.
Vocabulary. Using "supposed to."
Grammar. The sequence of tenses, "the more … the more …."
1:13