English - Professional Situations

Expert - C1

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Part I: Interpersonal Skills and Negotiation IV

This Learning Program will enable you to take part in complex and multi-layered communication in formal and informal situations. You will be able to give presentations, defend opinions, contradict or object and express yourself with ease and tact when dealing with problems. You will be able to communicate fluently on a number of topics, even with speakers who have unfamiliar accents.

Unit 1. An Unexpected Change

• Understand a stakes and implications, diffusing tension and negotiating solutions.
• Vocabulary. Express understanding, apologize, reassure, offer solutions.
• 1:33

Unit 2. Legal Advice

• Be able to give general legal advice.
• Vocabulary. Law and justice, crimes, legal procedures.
• 0:38

Unit 3. The Project

• Define a project framework.
• Vocabulary. Business terminology, brainstorming.
• 0:35

Unit 4. Client Negotiations

• Convince a difficult client and argue your point of view.
• Vocabulary. Critical thinking, evaluation processes, express and justify opinions.
• 0:36

Unit 5. Virtual Conversation

• Make a Deal
• 0:20.

Unit 6. Between Meetings

• Discuss professional topics in an informal setting, identify potential cultural issues.
• Vocabulary. Diplomatic language for changing the subject, paying a compliment, and raising a delicate issue.
• Grammar. Diplomatic constructions.
• 2:16

Unit 7. The Economy

• Participate in a group discussing economic and market news.
• Vocabulary. Economic trends, markets; positive affirmations.
• Grammar. The perfect conditional.
• 0:43

Unit 8. The Press Article

• Read and understand a specialized press article.
• 0:26

Unit 9. Department Restructure

• Discuss the organization of a department.
• Vocabulary. Weigh alternatives, consider solutions, contradicting someone, "whether," expressions of increase.
• Grammar. Short questions.
• 0:36

Unit 10. The Decision

• Communicate information about a decision.
• Vocabulary. Cause and effect.
• Grammar. The present subjunctive, diplomatic constructions
• 0:40

Unit 11. Product Analysis

• Make a presentation about a product analysis.
• Vocabulary. Value judgements and comparing and contrasting, using "while" and "although."
• 0:33

Unit 12. A Disagreement

• Argue on behalf of your company's interests.
• Vocabulary. Expressing judgements and giving examples for arguments.
• 2:55

Unit 13. Virtual Conversation

• Arrange a Delivery
• 0:20

Part II. Client and Business Partner Relations IV

Continue your learning with the Language Program "Client and Business Partner Relations IV". In this program you will continue to develop skills in writing and reading, speaking and listening, while growing your vocabulary and polishing your grammar. This course also will increase your ability to adapt your speech to varying cultural contexts.

Unit 1. A New Scanner

• How to achieve communication with someone who speaks with a strong or unfamiliar accent.
  
• Describe a product in detail.
• Vocabulary. Intellectual states and value judgements.
• Grammar. Diplomatic constructions.
• 1:40

Unit 2. Information Security

• Communicate with someone who has a strong or unfamiliar accent.
  
• Describe a product in detail and understand a detailed description.
• Vocabulary. Intellectual states, value judgements, specification of degree, discussing advantages and disadvantages.
• Grammar. Diplomatic constructions.
• 0:37

Unit 3. Technical Assistance

• Guide and encourage someone through a process, make suggestions and check for comprehension.
• Vocabulary. Division of time, resolving problems, handling inquiries.
• Phonetics. Intonation and stress.
• 1:44

Unit 4. Colleagues from Abroad

• Adapting your manner of speech to a cultural context, and responding to the requests of a visitor in a diplomatic manner.
• Vocabulary. Assessing a situation, resolving and handling problems, polite offers.
• 1:38

Unit 5. Artistic Differences

• Language for reaching a compromise with a cooperative client.
• Vocabulary. Rhetoric, cause and consequences.
• 2:56

Unit 6. Virtual Conversation

• Come to a Compromise
• 0:20

Unit 7. A Convincing Argument

• Persuade a reluctant client to do something.
• Vocabulary. Express value judgements, advice, finances, opportunities.
• Grammar. Alternate conditional forms.
• 1:35

Unit 8. Sales Training Analysis

• Analyzing needs and arguing in favor of solutions.
• Vocabulary. Concession and opposition.
• Grammar. Goals and consequences.
• 1:34

Unit 9. Sales Training Negotiation

• Negotiate a contract.
• Vocabulary. Deadlines.
• Grammar. Approximation, alternate conditional forms.
• 2:42

Unit 10. Virtual Conversation

• Persuade a Client.
• 0:20

Part III. Professional Interaction IV.

The third part of your course comes from the Training Program "Professional Interaction IV." This program will enable you to communicate in various important situations with your colleagues. You will understand implicit meanings and be able to express yourself diplomatically.

Unit 1. An Advertising Strategy

• Debate a strategy with a superior.
• Vocabulary. Discuss advantages and disadvantages, rhetoric, "to be at stake," concession and opposition.
• 2:49

Unit 2. Virtual Conversation

• Defend your Opinion
• 0:20

Unit 3. Technical Explanations

• Explain complex technical procedures to a co-worker.
• Vocabulary. IT environment and systems, giving instructions, provide details, specify importance.
• 3:04

Unit 4. A Salary Negotiation

• Negotiating a pay raise.
• Vocabulary. Career stages, negotiation and bargaining.
• Grammar. Mixed conditionals, approximation, alternate conditional forms.
• 2:46

Congratulations!

Complete your course by taking the Language Achievement Test. This test is excellent practice for language proficiency testing in businesses, colleges and universities. It will provide you with accurate and informative feedback about your current proficiency level.